Medical Records

Having access to your medical records can be beneficial for various reasons, from processing your experience, preparing to file a complaint, or preparing for future health decisions. It is important for you to know what your body is (or has) gone through to gain clarity, come to terms with your emotions, and uncover any hidden truths about your care.

Having hard copies of reports, documents, scans, or visit logs can help put together pieces of your puzzle. If you are experiencing a highly managed or risky birth, you can also ask for individual scan reports. This is beneficial because you get the information straight from the radiologist instead of the brief version that your care provider will tell you. Instead of having the results provided to you in layman’s terms, based on the care provider’s interpretation of the results, you will have the actual findings to review and interpret firsthand. You can always ask for a copy of your records when in your care provider’s office.

Hospitals

It’s straightforward for you to get information from the hospital. Simply fill out a Fraser Health Authorization for the Release of Health Records form, mail or fax it in, and you should receive your records within a few weeks.  Click HERE to access the form. 


Health records are available from the following hospitals in the Fraser Health Authority: 

Abbotsford General Hospital

BC Children’s Hospital and BC Women’s Hospital

Burnaby Hospital

Chilliwack General Hospital

Langley Memorial Hospital

Lion’s Gate Hospital

Mission Memorial Hospital -  ultrasound records only.

Peace Arch Hospital

Richmond Hospital

Ridge Meadows Hospital

Royal Columbian Hospital

St. Paul’s Hospital

Surrey Memorial Hospital

UBC Hospital

If you do not see your hospital above, simply type : ‘hospital name, medical records’ in to any search engine or contact your local health authority, or check from this list here

Vancouver Coastal Health

Island Health

Interior Health

Northern Health

Physicians

I was surprised to find out that files written about you are actually your doctor’s property. Because of this, you may have to pay a fee to get a copy of the notes being documented during your visits. In order to do this, please see the College of Physician’s website for more information. It is legislated that your doctor keeps your records for 16 years.

Midwives

Some midwives will give you a file containing some or all of your records at your six week post-partum appointment. You always have the right at any time to request access to your chart held in your midwife’s office, but you do not have automatic access to everything in the file. See more here about PIPPA (Personal Information Protection Act) requirements.

Other Services

My Care Compass (formerly called My Ehealth) You can retrieve blood results as soon as they come in with their online platform. To access the platform, you will need a code to sign-up. You can ask for this when you are at the lab. Any blood results that become available after you sign up will be on your online file.


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You may be collecting your medial records in order to file a complaint. If you are concerned about the care you received and want to file an official complaint, please see the resource page on that.

Complaints

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In preparing for birth, chronic health conditions or general health, informed consent is a legal aspect of your health care. By giving consent you are agreeing to the proposed procedure, and there a few things you may not know

Informed Consent